Deactivate your Facebook account!

Malaysians have firmly entrenched Facebook in their lives

Did you know that Malaysians have the most number of Facebook friends in the world? A British research agency, TNS, revealed that on average Malaysians have 233 Facebook friends and spend roughly nine hours a week on Facebook. What a lot of time indeed!

Before proudly shouting Malaysia Boleh!, think about what this actually means. Facebook has become an integral part of our lives like nasi lemak, hence we need to fully understand its consequences before it becomes an enemy. Only a fraction of your Facebook friends are your actual friends.

It has become to easy to be Facebook friends with anyone. The list includes your neighbour’s best friend’s sister whom you once met at a Christmas party. The time spent on Facebook per week is disturbing. If today’s youth spend hours communicating online, what is the impact on their real life communication and social skills?

THE PERILS OF FACEBOOK

As we all know, online communication is a distant, disfigured cousin of face-to-face communication. Communication is a delicate tool with many layers to it.

To start off, there is verbal and non-verbal communication. This consists of spoken words, pauses, hand gestures, facial expressions, body language, vocal variety and intonation.

Facebook, like many other platforms of online communication, is a different ball game altogether. An entire conversation can take place without even a single properly constructed sentence. For that matter, an entire conversation can take place with just emoticons!

This has resulted in a generation who lack basic communication skills.There are so many people who can have hours of online conversations but can barely have a decent five minute face-to-face chat. In the real world, conversations cannot entirely consist of LOLs and smileys.

IMPAIRED COMMUNICATION

In reality, making new friends and meeting new people does not happen with a literal click. It takes time to build relationships and get to know people. Now, it is possible to be someone’s friend on Facebook without even having a single conversation or interaction with that person.

This destroys the natural flow of human interaction. Communication has been watered down thoroughly indeed. This evolution indicates the ebb of human communication skills.

Besides that, on Facebook, we are unable to observe the other party’s body language. This leaves a gaping hole in the communication flow, as body language makes up for nearly half of non-verbal communication.

Consequently, youngsters whom are major Facebook users are insensitive to body language responses of the other party. This will ultimately result in poor communication skills as youths are unable to decipher the non-verbal response of the other person.

It is also a common trend amongst the youth to respond to text/chat messages first rather than to the person speaking in front of them.

With electronic communication gaining preference over actual conversations, it is a common sight at gatherings to see people busy texting or tweeting instead of talking to the people at the party.

Our minds are tuned to prefer online communication, alienating traditional chit chat. It is a rather rude compulsion to respond to your beeping phone first as opposed to a person talking to you.

  Have we lost our offline communication skills? 

“SO WHAT?”

The inevitable “So what?” will echo from Gen-Y. Arguably, this is progression thanks to technology. Again, the age-old debate of whether technology is a bane or a boon. Using Facebook as an example, technology has created one-dimensional communicators.

There are a few scenarios to consider, the first being a job interview. Employers are invariably complaining about how job applicants are unable to hold a proper discussion despite scores of degrees and higher qualifications.

While they may have the knowledge, they are unable to communicate their ideas effectively. This is a career crutch, so to speak, because being able to shine in the workplace requries solid communication abilities. In this era, communication skills are a golden ticket to securing that job.

Another scenario would be networking events as traditional networking still plays a role in our personal and professional lives. Be it birthday parties, industry launches or university events, human interaction is much needed!

It is wrong to assume that being able to communicate and network skilfully online automatically translates to good face-to-face communication. Learning the art of networking can lead to obtaining valuable contacts and forging important relationships that will go a long way. Savvy communication skills will snag you a potential client or that really hot date.

As always, practice makes perfect. Thus, actively participating in such events instead of being physically there but virtually not (pun intended) will lead to better communication skills. We need to be able to sit down and enjoy a good old fashioned chat.

Another challenge young people face is to communicate with people of different generations, something you would not usually encounter on Facebook. While online, you tend to mingle with people of your age, with similar interests but in reality it is a useful skill being able to talk to anyone and everyone.

A sad scenario nowadays would be a family out for dinner but everyone is glued to his or her smartphone and tablets. Again, there is minimal interaction, defeating the very purpose of having dinner together.

THE PHONE STACKING GAME

There is a popular game to combat this issue; the stacking game. Commonly played with friends, it requires everyone to stack their phone in the middle of the table and the first person who reaches for the phone has to foot the bill. This ensures there is proper conversation and interaction between everyone present, with less virtual distractions.

So, be proactive about the situation. Consciously monitor your online and offline communication. Ensure you have sufficient skills to hold a conversation with just about anyone for a reasonable duration.

Realise that while online communication is good, offline communication will take you a long way especially in terms of career and relationship building. Take the initiative to practise and sharpen your communication skills before it is too late.

There are many organisations out there dedicated to improving communication skills such as Toastmasters International. Find out how you can be part of it.

Should we deactivate Facebook? Admittedly it is a little too harsh, but striking the right balance between our online and offline communication is the key.

Undeniably, Facebook has become part of our lives. Just like McDonald’s, the key is moderation. A good practice is to engage with people when with company instead of communicating with someone else online. Learn to be more articulate and expressive when speaking as there are no emoticons! Let us work together to ensure technology does not cause the annihilation of proper communication skills amongst us.

By RADHIKA CHELLIAH
mystarjob@leaderonomics.com

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Malaysian students are disclosing their dirty secrets on Facebook 'confessions pages'

PETALING JAYA: High school and tertiary students have been flocking to certain online pages where they confess their dirtiest secrets and read those of their peers.

The pages contain postings that range from lewd sex fetishes and illegal activities to struggles with depression and suicide.

Students submit confessions anonymously to a mystery page administrator (whose identity is always kept secret), who then publishes it on the Facebook-based confession pages, mostly without any verification of the stories.

Many of the confessions are sex-related. Some goes: “I’m not sure if I have a sex addiction. Possibly.

“I masturbate a LOT and I’m bisexual. I think it’s really unhealthy but I don’t really know how to stop.”

Others use the pages to confess their personal struggles, including one that read: “I had an abortion before about six years ago and it still breaks my heart every single day.”

Another student confessed plans to commit suicide within 60 days, while another told of how he or she turned to marijuana to ease his/her depression.

The trend has grown globally, with news reports from countries like the United States, Australia, India, South Africa, Singapore and Saudi Arabia mentioning the confession pages over the past few months.

The pages (many of which have thousands of followers) are usually linked – without approval – to a school or university, which makes it easier for students to identify who the people confessing are.

One page administrator said the students were sometimes even tagged by friends in their confessions, thus revealing their identities.

The administrator for HUCP, a confession page for HELP University students, said the university’s authorities were aware of the page.

“I don’t think it’s unhealthy. It’s just a tool. It can be used for good or bad,” said the administrator, who spoke on condition of anonymity.

He added that he filtered all the confessions he received to avoid any offensive content.

Malaysian Communications and Mul­timedia Commission chairman Datuk Mohamed Sharil Tarmizi urged caution when it comes to such pages.

According to Section 114A of the Evidence Act 2010, administrators can be held liable for any offensive or defamatory content published on their pages.

“In the case where anything posted from anywhere online that breaks the law of the land, the authorities have the right to intervene and call the people involved for investigation,” said Sharil.

> For the full story on school and university confession pages, turn to today’s R.AGE cover story.

By IAN YEE and DENIELLE LEONG
alltherage@thestar.com.my

Baring it online   

THE 19-year-old founder and administrator of the unofficial Catholic High School (CHS) confession page on Facebook received a shocking “confession” a couple weeks back – a student said he had “contaminated” the school canteen’s chee cheong fun sauce. You don’t wanna know the details.

As outlandish as the claim was, the admin – who takes his anonymity quite seriously – thought nothing about it and posted the confession on the page, just like the other 100 to 200 he receives daily about secret crushes, school gossip and, of course, sex.

“Since then, the chee cheong fun stall has been almost completely empty,” said the admin with an embarrassed laugh. “We’re trying to use the page to get people to eat there again, to help the uncle out.”

Welcome to the world of school, college and university Facebook “confession pages”, where students can submit anonymous “confessions” to a secret administrator, who will then post it on the page (not sanctioned by the schools or universities, of course). It’s all very Gossip Girl- y.

The confessions can be quite innocent, like: “To the girl who wearing pink t-shirt and carrying a LV bag, you’re pretty, hope to see you again [sic].”

Or they could be very raunchy, like: “I am a girl and I have a serious pornography addiction. Every night, I cannot go to sleep unless I spend at least an hour looking at porn.” And that’s just one of the posts we were allowed to publish.

Occasionally, they can be heart-wrenching: “Going to commit suicide in less than 60 days. Pressure mounts from every area in my life and I have just given up today. The reason I give myself 60 days is because my results will be out then and I am certain I will fail almost everything.”

According to American Degree Programme student Joanne Raena Raj, the university pages are usually more explicit.

“At my uni, it’s mostly about sex, drugs and how students don’t attend class,” she said. “There was even a confession about someone who saw a couple having sex in a lecture hall, filmed it, and uploaded the video to the Internet.”

With scandalous confessions like that, it’s no wonder these pages have become wildly popular. The UTAR Confessions gained 1,000 followers in just a week, and is now closing in on the 14,000 mark.

The Catholic High School page has over 3,700 “Likes” (and counting), and it has only been around for about a month! According to the admin, the school only has around 3,000 students.

“Our page statistics show we have followers who are 30-40 years old, and they’re from everywhere – the United States, Britain, Taiwan, Egypt... A lot of them are former students, who write about how they miss the school,” said the CHS admin.

The page masters 

It’s important to remember that none of these confession pages are officially associated with their respective schools or universities. Anyone can start a page, as long as they’re willing to act as a page admin. The pages that gain the largest followings simply end up as the school’s “official” unofficial page.

But being an admin isn’t easy (more on that on page four). Some of them have to go through hundreds of confessions a day, trying their best to approve as many as possible while making sure they don’t post anything that could get them in trouble.

Most pages use the same system – a Google Docs form for users to submit confessions (instead of the Facebook messaging system, which does not provide anonymity), and a Facebook page where the admin can publish them.

The admin for the HUCP page, which serves students from HELP University, said he started the page “just for fun”.

“The way I see it, it’s an outlet to express feelings,” he said. “It’s not just about love and relationships. Some discuss education, and critique their lecturers. We always say students should speak up in college, but when the lecturers ask, they don’t know how to do it.

“So this confession page is like a stepping stone to give people the courage to speak up instead of always bottling it up.”

The response to the posts have been very positive, even from the lecturers, who often get tagged.

“You see a lot of encouragement in the comments. One of the lecturers gives really good advice too, especially on a few posts about teenage pregnancy.”

Like all the other page admins we spoke to, the HUCP admin is very careful about keeping his identity a secret. His witty comments on the page have attracted a fair amount of interest from other students, but he doesn’t intend to reveal himself.

“I’m not doing this to get famous. Plus, some of them can get unhappy with me (over certain confessions). It’s also a good way for me to remain unbiased,” he added.

Official word 

Many universities and higher education institutions are aware of this trend, according to Monash University Sunway Campus senior marketing manager Ooi Lay Tin, who was quick to add that they are “not endorsed or controlled by the institutions in any way”.

The HUCP admin said the university has so far taken a fairly liberal approach towards his page. He said they’ve tried to find out who he is with no success, but they still managed to get in touch with him online.

“The university’s head of social media said it was fine for us to post our opinions – just don’t use the university’s name. And I respect that, I understand that, so we closed the group and started a new one – HUCP,” he said.

A university media relations officer, who had no idea her university had a popular confession page, was more wary.

“It’s good that the students have a place to rant and vent their frustrations, but confession pages are not the right platform as they could jeapordise the institution’s reputation,” she said.

For the HUCP admin, the key is moderation. Some admins are quite daring in approving confessions, but he makes sure everything that goes public on his page is not offensive or defamatory.

“The students have to learn to self-censor. The admins will moderate, but you should think for yourself and know what you should or shouldn’t post.”

CONFESSION pages have been sweeping the world, with news reports from the United States, Australia, India, South Africa, Singapore and Saudi Arabia all bringing the trend to light.

There’s no telling how, where or when the trend started; but the pages, which are unofficially linked to schools and universities, allow students to submit anonymous confessions to be published on a Facebook page – and they have caused quite a stir with the often raunchy nature of the “confessions”.

According to a story by Reuters, police in Montana, US moved to shut down two high school confession pages due to the constant offensive content, but the students simply started a third, prompting the police to threaten defamation charges. Pages in Idaho and Arizona have also been shut down by schools.

A more worrying case surfaced just three months ago when a student at Aragon High School in the US posted a threat against the school in a confession page, which has lead to police patrols around the school.

In Australia, ANU Confessions, a page for students of the Australian National University, was removed from Facebook due to explicit descriptions of sexual violence against women.

But that hasn’t stopped confession pages from popping up all over the world. Princeton, Harvard and Yale all have pages now (though they are very inactive, leading one user to comment “there’s a reason why they bring home Nobels”), while the National University of Singapore even has its own website (confesslah.com) with over 89,000 confessions and counting.



There’s even a website called www.college-confessions.com, where users (mostly from American universities) can publish confessions directly to the site, and not through a Google Doc form like most other Facebook-based pages. All confessions are tagged along with others from the same university, with the University of North Texas currently leading the way with almost 8,000 posts.

Most active confession pages


By DENIELLE LEONG, IAN YEE and KEVIN TAN