 Rising assessment rates and your rights
Zero engagement, public relations exercise non-existent
Rising assessment rates and your rights
Zero engagement, public relations exercise non-existent
THE simple, routine exercise of a property revaluation in the city 
of Kuala Lumpur has somehow turned controversial due to the lack of 
apparent justification, given the magnitude of the increase and scarcity
 of explanation.
Perhaps, the people in Government think there is no need for some 
form of elementary public relations and that having power is enough. 
There was practically no public engagement, consultation or attempt to 
seek feedback from stakeholders.
If such a simple task as revaluing the properties in Kuala Lumpur 
cannot be carried out diligently and in a responsible manner, I am 
concerned with the impending introduction of the more complex goods and 
services tax (GST). Will the levy and collection of the GST be properly 
handled?
The 
National House Buyers Association (HBA)
 is dismayed with the unilateral and arbitrary proposal by the Kuala 
Lumpur City Hall (DBKL) to increase the revaluation of properties in 
Kuala Lumpur for both private and commercial properties. It is not that 
DBKL cannot exercise the process of revaluation under the Local 
Government Act, but the issue is that it is “simply doing it”, literally
 speaking. The media has widely reported that the increase could range 
between 70% and 300% in certain areas.
The reasons given by DBKL for the increase as reported in the media are as follows:
(i) the last increase was more than 20 years ago; and
(ii)property prices have increased in value.
HBA would like to highlight certain pertinent issues which should be taken into consideration.
(i) Most private properties are owner-occupied
A majority of private homes in Kuala Lumpur are owner occupied, and many are retirees and pensioners.
Based on this logic, regardless of the increase in the market value 
of the said property, the owner does not reap any benefit as he is still
 living in the said property. It would, thus, be unfair to penalise the 
owner for the increase in property prices when he has not enjoyed any 
such benefit arising from the continuous ownership.
The owner would only be able to enjoy any increase in property 
prices when he decides to sell the said property to a third party. To 
say that property owners should be thankful to DBKL for affixing a high 
valuation on the property because property owners would be able to sell 
their property at a higher market value is preposterous. Assessment is 
based on market rental and not vice versa.
(ii) Many private homes are long-term investments
Many individuals use private homes as long-term investment to fund 
post-retirement needs or their children’s education expenses. It would 
be very burdensome to these people who have managed to save enough to 
acquire a second private home as a long-term investment as the returns 
from such an investment are just barely enough to cover expenses of the 
property itself such as this savage increase of rates proposed by DBKL.
(iii) An increase in assessment rates does not translate into better services
Would such a revision commensurate with the quality of services to 
be provided by DBKL in justifying such an increment? Currently, it would
 seem that there is no discernible improvement in either service or 
facility. It is only reasonable to expect a 300% increase in the level 
of service quality if DBKL is going to increase the assessment rates by 
up to 300%.
For DBKL to increase assessment rates without promising an equal 
increase in the level of service quality is morally wrong and akin to 
snatching candy from a baby; the culprit merely snatches the candy away 
knowing that the baby cannot fight back.
(iv) Poor planning and indiscriminate approvals
Poor planning and indiscriminate approvals granted by DBKL to new 
developments without indepth studies on the impact to the surrounding 
environment, especially existing housing estates, have overloaded the 
existing infrastructure. The servicing highways, byways and main 
carriageways today have excessive volume of traffic that was not catered
 for originally. This has resulted in long crawls at peak hours in many 
places.
In certain neighbourhoods, the communities are plagued by haphazard 
parking along the road reserves due to lack of enforcement.
(v) Against the Government’s aspiration to help the rakyat
Our honourable Prime Minister has decided to lower the personal 
income tax rates to lighten the burden of the rakyat in view of the 
impending GST. DBKL’s move to increase the assessment rates by such a 
high rate will be burdensome to the rakyat and goes against the very 
grain of our PM’s wishes to lighten the rakyat’s burden.
HBA does recognise the fact that there are speculators who may have 
amassed multiple properties. However, an increase in assessment rates 
will only penalise the majority of private home-owners who only own one 
or perhaps two properties. HBA had in the past proposed a higher real 
property gains tax (RPGT) and stamp duty for the transfer of properties 
to be imposed on such speculators who had amassed numerous properties. 
The measures announced in Budget 2014 by our Prime Minister and the 
recent strict lending guidelines imposed by 
Bank Negara
 have, to a certain degree, curbed and muted such unhealthy manipulation
 of property prices. The effects can be seen in the recent announcement 
by the National Property Information Centre or Napic under the 
Valuation & Property Services Department
 data “that the property market is expected to see slower growth this 
year (2013), as there will be an adjustment in terms of prices, which is
 expected to moderate”.
This, in turn, brings us to the question: “Does this mean that DBKL 
will undertake another round of revaluation for a subsequent 
corresponding reduction following the announcement?”
Advice to taxpayers
HBA urges DBKL to reconsider its decision to increase assessment 
rates for private homes in Kuala Lumpur based on the above-mentioned 
points. If DBKL wishes to increase the assessment rates for private 
homes and commercial properties to cover the increase in operating 
costs, then HBA proposes an increase of not more than 10% of the current
 tax.
Although the Mayor and Federal Territory Minister have assured the 
people of a possible reduction as they understood the taxpayers’ plight 
and hardship, the ‘Notice of Revision of the Valuation List’ under 
Section 141 of the Local Government Act, 1976 (LGA) was sent out. Why is
 this so?
To the taxpayers, let’s comply with the law and its due process by 
filing our ‘Notis Bantahan’ (NOT LATER than Dec 17) pursuant to Section 
142 of the LGA rather than be caught in a situation of ‘by default’ or 
Mr Mayor and 
Mr Minister
 using the usual “there were only a handful of official written 
objections” rhetoric. The objection letters are absolutely necessary.
We have prepared three templates as a guide to object against the proposed hike, which can be uploaded from our website at 
www.hba.org.my.
 The templates are merely guidelines to facilitate the process. You are 
at the liberty to improvise the drafts as well as seek independent 
professional advice if in doubt.
An excerpt of Section 142 of the Local Government Act, 1976 (LGA) has been reproduced below for taxpayers to understand:
Section 142: Objections.
·Any person aggrieved on any  of the following grounds:
(a) that any holding for which he is rateable is valued beyond its rateable value;
(b) that any holding valued is not rateable;
(c) that any person who, or any holding which, ought to be included in the Valuation List is omitted there from;
(d) that any holding is valued below its rateable value; or
(e) that any holding, or holdings, which have been jointly or 
separately valued ought to be valued otherwise, may make an objection in
 writing to the local authority at any time not less than fourteen days 
before the time fixed for the revision of the Valuation List.
·All objections shall be enquired into and the persons making them 
shall at such enquiry be allowed an opportunity to be heard either in 
person or by an authorised agent.
I would like to come clean and declare that I am a rate-payer and 
have a vested interest in challenging the proposed rate hike by DBKL.
Go ahead, flood DBKL with letters of objection.
Questioning DBKL’s move on KLites 
Justifying the proposed assessment rate hike
THE media has reported that two former mayors – Tan Sri 
Ahmad Fuad Ismail and Tan Sri Elyas Omar – have questioned the Kuala Lumpur City Hall (DBKL) on its proposed assessment rate hike.
Ahmad Fuad, predecessor to the current mayor Datuk Seri 
Ahmad Phesal Talib, pointed out that he had raised reserves amounting to RM3bil prior to retiring last year.
This means Ahmad Phesal inherited RM3bil when he took over.
Ahmad Fuad reportedly said that DBKL must provide a detailed budget 
for 2014, with a breakdown of how much money was needed and how it would
 be spent.
Elyas, meanwhile, noted that DBKL had “bigger revenue compared to 
what it had 30 years ago”, adding that there was no need to increase 
rates “even by 10%”.
DBKL must be selective and make a distinction between residential 
and commercial properties. Perhaps that should be done first before it 
imposes new rates on new commercial, residential and mixed development 
projects. After all, pricing is reflective of current valuations and 
there are so many new developments: stratified and landed, high-end 
residential condo, commercial retail blocks, office blocks, shopping 
complexes, SoFo, SoHo, condotel, hotels, serviced apartments and 
boutique buildings.
The issue of not having enough money should not arise. As plot 
ratios and density have been increased for developers in KL, more 
revenue in terms of development charges levied and assessment revenue 
would be collected. DBKL has also been collecting 
Caruman ISF 
or the Infrastructure Service Fund in the millions from developers for 
the development of infrastructure in KL and millions in lieu of the 
non-availability of car park bays. The host of projects under way driven
 by the 
Economic Transformation Programme, namely, the 
Tun Razak Exchange, Menara Warisan Merdeka (a 100-storey building next to Stadium Negara), the Kuala Lumpur Metropolis, KL Eco City, the 
Bukit Bintang Commercial Centre and Bandar Malaysia, the MRT and all the other abbreviations that I cannot remember are, therefore, a boon to it.
The excuse by DBKL that “the last increase was more than 20 years 
ago” does not hold water because some “newly” completed properties 
delivered four to five years ago had suffered the fate of a revision 
with an increase of 100%-200%, as though the properties had doubled in 
value within that short span of time.
Some owners in Cheras have 
received notices of revision that translate into a 200% hike in rates. 
Did DBKL take into consideration that the leasehold land upon which the 
property is erected expires in 60 years? The property value on resale 
would obviously fetch a lower price based on the diminishing lease 
period.
A rebate should instead be offered to those living in stratified 
properties like flats, apartments and condominiums, as they are already 
paying maintenance fees to their joint management bodies (JMBs) and 
management committees (MCs) for the upkeep of their infrastructure and 
playgrounds, maintenance of trees and grass-cutting, sweeping, cleaning 
(internal roads and drains) and rubbish disposal within their 
perimeters. The JMBs and MCs maintain the building, playground, parking 
lots and other facilities, while DBKL’s role is limited to cleaning the 
drains and maintaining roads outside the perimeters.
Previously, DBKL’s duties covered sewerage services, but today 
taxpayers have to make separate payments to Indah Water Konsortium. 
Shouldn’t this issue be taken into consideration for a reduction? While 
writing this article, my fellow 
National House Buyers Association (HBA) volunteers are scrutinising the past Auditor-General’s Report on the alleged excesses and wastages of DBKL.
DBKL’s sources of non-rate revenue
DBKL does not depend on assessment collection alone for revenue. 
There are other major sources of revenue, which we term as non-rate 
revenue which inter-alia are:
1. Licensing and permits from: 
-         Engineering Department
-         Department of Buildings
-         Licensing Department
-         Department of Health
-         Department of Environment
-         Department of Enforcement
2.        Sales proceeds from DBKL properties;
3.        Interest on fixed deposits;
4.        Rent proceeds from council homes;
5.        Dividends from investments;
6.        Returns on investments;
7.        Compound and fine collection;
8.        Infrastructure contributions;
9.        Remittance from federal agencies;
10.        Privatisation of buildings;
11.        Parking collections;
12.        Sales of plans;
13. 
     Billboard erection fees and rent proceeds;
14.        Joint-venture (JV) housing projects, and many more.
It seems that there is more than RM300mil of “collectables” that 
DBKL has not collected from defaulting taxpayers. This, in turn, brings 
us to the questions: Why not?
DBKL must only venture into value-for-money projects. There were 
even a few JVs with private developers for housing and commercial 
developments that were abandoned, with buyers being left in the lurch 
for years. Does DBKL practise an open tender policy for all its projects
 and procurements?
DBKL has ventured into various projects with private developers to 
generate income in Wangsa Maju. The roads, drainage system, sewerage 
system, water pipe lines and electric and telephones cables in the area 
were all done without DBKL spending a single sen. Therefore, there are 
other ways to obtain funds rather than placing the burden on KLites with
 this assessment rate hike.
Development expenditure is largely funded by the Federal Government.
 For 2013, from what I understand, DBKL expects to receive RM414.7mil 
worth of Federal Government funding, RM300.5mil of Federal Government 
allocation under the 10th Malaysia Plan and RM114.2mil from government 
grants.
Declaration by DBKL 
DBKL’s upper management must come clean to declare that they have 
not been selective and biased in their choice of property location 
revaluations. The upper management, the Federal Territories (FT) 
Minister, mayor and the entire City Hall advisory board members must 
declare that their annual rent rates too have been revalued in the 
current exercise. They must declare their respective quantums of 
increase based on two premises:
(i) the last increase was more than 20 years ago; and
(ii) property prices have increased in value.
What was the methodology used to compute the new rates? Show us how 
DBKL’s current revenue is insufficient to meet its expenses, when the 
mayor had stated in his budget speech in December 2012 that “DBKL is 
already operating on an estimated surplus of RM217.7mil”. Among the 
aspects of success is the increase in total revenue of RM241mil to 
RM1.69bil from the previous year. It should also show why its non-rate 
revenue is insufficient and why its reserves are insufficient. If DBKL 
cannot do that, then it simply cannot increase the rates revenue by a 
revaluation of annual rental. If the revaluation exercise is adopted, it
 is irrational to impose the same percentage of levy, ie, 6% for 
residential, 10% for land and 12% for commercial premises. It cannot 
apply the same percentage across the board.
There must be a policy change by reducing the chargeable rates to, say, 2% for residential, 3% for land and 4% for commercial.
This does not mean that DBKL need not revisit their valuation exercise that has been found wanting by taxpayers.
The astronomical valuation based on valued rent, amount and quantum are simply preposterous.
In fact, the FT Minister’s statement “that the assessment is based 
on property value” is wrong. Property assessment is  based on rental 
value. A hypothetical rental value is placed on the property and this is
 “multiplied by 12” to obtain the annual value. What if there is no 
rent? What if the yearly rental collected is not what DBKL had 
estimated? Has a concise survey on annual rent collected by the taxpayer
 been matched with a declaration of income collected from rent in the 
taxpayer’s declaration to Lembaga Hasil Dalam Negeri vide the stamping 
duty on tenancy agreements? What if there is no contract of tenancy and 
the premises are rented out on a weekly basis? Perhaps, there should 
only be a revaluation of properties that are converted from housing to 
commercial and those which have undergone major renovation from 
single-storey to double-storey units or the like, thus increasing their 
build-up and useable areas.
By the way, isn’t the Federal Territory of Putrajaya due to undergo a revaluation?
Complaints galore
The proposed assessment rate hike by DBKL has understandably irked 
the city’s dwellers, as the list of complaints against the standard of 
service being delivered by it is rather long. Among the grievances are 
roads riddled with potholes, untrimmed trees, unkempt and unsightly 
public parks, undergrowth on road reserves, inconsistent rubbish 
collection, broken drains, poor upkeep of playgrounds, flooding, parking
 woes, uneven roads, a spike in dengue fever, illegal dump sites, 
infestation of rats, illegals and beggarsillegal buntings and 
billboards, poor or lack of enforcement, failure to collect rent from 
Council Home defaulters, lack of maintenance of public lightings ... and the list goes on and on.
By the way, has the KL Draft Local Structure Plan that was flooded 
with voluminous objections from land proprietors, occupiers and vested 
parties been finalised and gazetted?
Taking the legal option
“Sue them” is what the lawyers would advise. As a last resort, that seems to be the proper thing to do.
Perhaps, we should galvanise a group of ‘pro bono’ lawyers (lawyers 
doing public good without fees) to commence a Public Interest Litigation
 in the Courts against the Mayor, DBKL and the entire 
City Council Board:
 
http://www.dbkl.gov.my/index.php?option=com_content&view=article&id=41&Itemid=724&lang=en
 for the sake of transparency and accountability. Let’s also organise a 
group of experts to conduct a forensic audit on DBKL with regards to its
 operating expenditures and efficiency, emoluments and overtime 
expenses. Lets’ unearth how DBKL, assisted by its 
Board of Advisors,
 has spent taxpayers’ money for the past 10 years and its vision (how 
they intend to use our money) for the next 10 years. DBKL should open up
 its budget to public scrutiny to justify how additional money derived 
from the rates will be used to provide better services to KLites. Don’t 
tell me that the very people who pay taxes to DBKL are not able to 
scrutunise DBKL’s spending?
I would like to highlight the      following:
“Councils spend public money. The money comes from national and 
local taxes – as well as charges to users of services. Councils have a 
special responsibility to tell local residents and taxpayers how they 
spend your money. They do that by publishing yearly accounts and details
 of their spending.
“Council accounts are the financial statements that most 
organisations have to produce at the end of the year – a balance sheet 
and summary of income and expenditure. But the term also covers all 
related documents used to make up the council’s accounts and any report 
by the external auditor about how the council organises itself to 
conduct its business.
“As a local resident, or interested party, you have legal rights 
which let you inspect your council’s accounts and related documents, ask
 questions about the accounts, and object to them.”
- Preamble in Council accounts: A guide to your rights published by the 
UK Audit Commission
 Contributed by Chang Kim Loong, AMN, is the honorary secretary-general of the National House Buyers Association (HBA): www.hba.org.my. 
Advice to Taxpayers
P/S: For those who have not lodged their ‘Notice Bantahan’ pursuant 
to Section 142 of the Local Government Act, 1976, please do so, not 
later than Dec 17, as otherwise, you may be deemed as having accepted 
the revaluation ‘by default’.
You may choose to adopt any of the three templates as a guide for 
objections against the DBKL hike, which can be uploaded from our website
 at: 
www.hba.org.my.